Privacy Policy

This page explains how Pacific Associates Insurance Agency collects, uses, shares, and protects personal information through its website and insurance services. It applies to both personal lines and commercial lines services.

We may collect information directly from you, automatically through your use of our website, and from publicly available or other lawful third-party sources. We use that information to help evaluate insurance options, obtain quotes, communicate with carriers, and service your account.

What We Collect

• Contact details, such as your name, email address, phone number, mailing address, and business contact information.
• Quote and application details you provide about your personal or commercial insurance needs.
• Property, vehicle, driver, claims, loss history, and other underwriting-related information.
• Information from carriers, brokers, vendors, publicly available records, or other lawful sources.
• Technical website information, such as browser, device, IP address, and usage data.

How We Use It

• Provide and compare insurance quotes.
• Evaluate eligibility, coverage needs, and underwriting factors.
• Communicate with you about quotes, policies, renewals, billing, and service requests.
• Operate, maintain, and improve our website and business.
• Meet legal, regulatory, and licensing requirements.
• Help detect and prevent fraud, misuse, and security issues.

How We Share It

We may share information with insurance carriers, wholesalers, brokers, vendors, service providers, and professional advisors as needed to provide quotes, place or service coverage, support business operations, prevent fraud, or comply with law. We may also disclose information when required or permitted by law. We do not sell personal information for monetary consideration in the ordinary course of our business.

Cookies and Site Use

Our website may automatically collect technical and usage information to support site functionality, security, analytics, and performance. This may include IP address, browser type, device information, referring pages, and pages visited. We may use cookies or similar technologies to improve website functionality and understand site usage.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

How Long We Keep It

We retain personal information as long as reasonably necessary for quoting, policy service, recordkeeping, legal compliance, dispute resolution, and protection of our legal interests.

California Rights

California residents may have privacy rights under applicable law, subject to exceptions, limitations, and verification requirements. Depending on the circumstances, these rights may include access, correction, and deletion rights. Some insurance-related or financial information may be exempt from certain California privacy law requirements. To submit a privacy request, contact us at info@pacinsurance.com.

Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this website with a revised effective date.